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Health & Social

Crisis Service

Anyone can experience a mental health crisis. Crises are a subjective, individual experience. It involves not only disruption, but also resolution.

Psychiatric crisis situations can be divided into psychiatric emergency situations (acute illness), acute emotional emergencies in the case of psychosocial stress and acute care emergencies in the case of longstanding mental illness. Psychiatric crisis situations are characterized by the fact that other people, relatives and friends are involved in addition to a person who is ill or particularly affected.

The term "crisis intervention" refers to the activities of the crisis service. Crisis intervention is active action that shapes the situation and facilitates change. Coercion should be avoided in crisis interventions; outpatient solutions have priority over inpatient ones. The actions of the crisis service in crisis interventions should be geared towards preventing an escalation of the situation, reducing the complexity of the situation and finding solutions that enable positive developments.

The crisis service can be reached at the telephone number: 05361 28-2040

During the regular hours of the social psychiatric service at Rosenweg 1a, 38446 Wolfsburg:

Monday 08:30 - 16:30
Tuesday 08:30 - 16:30
Wednesday 08:30 - 15:30
thursday 08:30 - 17:30
Friday 08:30 - 12:00 a.m.

And beyond:

Friday 12:00 - 16:30

Saturday, Sunday, public holiday


10:00 - 18:00

  • Contact

    City of Wolfsburg
    Social psychiatric service

    Dr. Jennifer Siemann
    Rosenweg 1a
    38446 Wolfsburg

    Telephone: 05361 28 2040
    E-mail: sozialpsychiatrischerdienst@stadt.wolfsburg.de

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