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Politics & Administration

Social psychiatric service

Emergency assistance, counseling and referral to various treatment and support services.

᠎Pending Translation:

Eine psychische Krise kann jeden Menschen treffen. Fast jeder dritte Mensch durchleidet im Laufe seines Lebens eine psychische Erkrankung. Psychische Erkrankungen können sich ganz unterschiedlich bemerkbar machen und in jeder Altersstufe auftreten. Das können z. B. Symptome wie Angst, Panik oder innere Leere sein.

Wir, der Sozialpsychiatrische Dienst als multiprofessionelles Team bietet den Wolfsburger Bürger*innen eine kurzfristige Beratung an; nicht nur für die Betroffenen selbst, sondern auch für Angehörige, Freunde und Bekannte.



Opening hours

᠎Pending Translation:

Montag: 08:30 - 16:30 Uhr
Dienstag: 08:30 - 16:30 Uhr
Mittwoch: 08:30 - 15:30 Uhr
Donnerstag: 08:30 - 17:30 Uhr


᠎Pending Translation:

Freitag: 08:30 - 16:30 Uhr
Samstag: 10:00 - 18:00 Uhr
Sonntag: 10:00 - 18:00 Uhr
Feiertag: 10:00 - 18:00 Uhr

Open office hours

᠎Pending Translation:

Kommen Sie ohne Termin zum persönlichen Einzelgespräch (Wartezeit ist möglich)
Donnerstags: 14:00 Uhr - 17:00 Uhr
für Kinder, Jugendliche und Erwachsene

Online consultation

᠎Pending Translation:

Einzelgespräche ohne Termin

Kontaktieren Sie uns online über untenstehenden Link
Dienstags: 10:00 Uhr - 12:00 Uhr

So geht´s:

  1. Klicken Sie auf den untenstehenden Link. Dort gelangen Sie in einen Wartebereich.
  2. Im Wartebereich sind Sie anonym. Sie treffen also nicht auf andere Wartende. Außerdem wird Ihnen angezeigt auf welchem Warteplatz Sie stehen.
  3. Sie werden durch eine unserer freundlichen Mitarbeiterinnen hineingebeten. Die Beratung ist auf ca. 20 Minuten begrenzt.
  4. Auch hier gilt: Wir unterstehen der Schweigepflicht. Wir beraten Sie auf Wunsch auch anonym. Unser Angebot ist kostenlos.

  • Privacy

    Address of the person responsible:

    Health Division
    Rosenweg 1a
    38446 Wolfsburg

    Address of the data protection officer:

    City of Wolfsburg
    Data protection management
    Porschestraße 49
    38440 Wolfsburg

    Hosting:

    Our BBB instance is hosted in Germany on servers of Gridscale GmbH and administered by Linet Services from Braunschweig as a processor. User and rights management for the system takes place on our server in the Wobcom data center.

    Data processing when using BigBluebutton:

    If you use the BigBlueButton service provided by the City of Wolfsburg to hold video conferences or digital events as an organizer or participant, the following personal data will be processed:

    • User details: first name, surname, pseudonym, user ID,
    • meeting metadata (topic, description (optional), participant IP addresses, device/hardware information) and
    • content-related meeting data (audio, video and, if applicable, text and image data shown during the meeting).

    The meeting or individual content is not recorded.

    Purposes of the processing of personal data:

    The processing of your personal data mentioned above serves to provide you with BigBlueButton as a tool for conducting video conferences and digital events and to be able to handle the event formats via BigBlueButton.

    Legal basis for the processing of personal data:

    Insofar as we obtain your consent for processing operations of personal data in the context of the use of BigBlueButton, the consent in conjunction with Art. 6 para. 1 sentence 1 letter a) GDPR is the legal basis for the processing. Your consent is voluntary and is given through your participation in the event with knowledge of the information provided.

    In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) GDPR serves as the legal basis. This also applies to data processing operations that are necessary for the implementation of pre-contractual measures.

    The collection and processing of data to fulfill legal obligations is carried out in accordance with Article 6 (1) (c) GDPR.

    If vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

    Furthermore, the collection and processing of personal data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller in accordance with Article 6(1) sentence 1(e) GDPR.

    Other recipients of your personal data:

    Your personal data collected when using BigBlueButton will not be passed on to any recipients within or outside the Health division.

    Duration of storage of your personal data:

    Your personal data processed in the course of using BigBlueButton will be deleted at the end of the respective BigBlueButton session.

    Your rights as a data subject:

    According to Art. 15 GDPR, you have a right of access to the controller with regard to the processing of your personal data. According to Art. 16, 17, 18, 20 and 21 GDPR, you have a right to rectification of inaccurate data, a right to erasure under certain circumstances, a right to restriction of processing, a right to data portability and a right to object to processing on grounds relating to your particular situation. You also have the right to lodge a complaint with the competent supervisory authority.

    For the city of Wolfsburg, this is the State Commissioner for Data Protection of the state capital of Hanover:

    Hanover
    State Commissioner for Data Protection
    P.O. Box 221
    Prinzenstraße 5
    30002 Hanover

  • Head: Dr. Jennifer Siemann

  • Contact

    ᠎Pending Translation:

    Stadt Wolfsburg
    Geschäftsbereich Gesundheit
    Sozialpsychiatrischer Dienst
    Rosenweg 1a
    38446 Wolfsburg

    Telefon: 05361 28-2040
    Fax: 05361 28-1774

    E-Mail: SpDienst@stadt.wolfsburg.de

  • By using this function, you agree that the data may also be transferred to third countries, outside the European Economic Area, without an adequate level of data protection (especially USA). It is possible that authorities may access the data without any legal remedy. You can revoke your consent at any time. Further information: Privacy policy