The employees of the Social Services Department advise, support and arrange help for families with children and young people in difficult life situations. They are also the contact persons in the event of possible or actual threats to the well-being of children.
Counseling and support services include:
- Counseling on educational, personal and financial issues.
- Counseling/help with school and family problems
- Advice on separation, divorce, contact and custody issues
- Initiation of and support for educational assistance and assistance for young adults
- Matters of youth welfare in criminal proceedings
- Child protection
We arrange for outpatient educational assistance. In emergency situations, we ensure the protection and care of children and adolescents.
You will find the following specialized services with us:
- General social service
- Entrance management
- Foster child and adoption service
- Youth welfare in criminal proceedings
- Unaccompanied minor foreigners
- Economic youth welfare
Counseling is free of charge and all information is treated confidentially.
Note: Since September 2022, the availability of the General Social Service, Foster Children and Adoption Service and Unaccompanied Minor Foreigners* has changed!
Monday and Tuesday: 08:30 - 16:30
Thursday: 08:30 - 17:30 hrs
Open office hours in the entrance management
FROM 01.07.2023:
Due to the high workload, it is currently only possible for us to offer consultation with prior appointment.
You can reach us during business hours by phone (05361 28 28 27) and by e-mail(ema@stadt.wolfsburg.de).
Tuesday: 08:30 - 12:30
Thursday: 12:30 - 17:30
Contact persons for children, young people, families and internal and external cooperation partners, even during the coronavirus pandemic.
Central access to the social services is via the entrance management. You can reach the reception management staff as follows
Telephone availability from Monday to Friday (service hours)
Monday and Tuesday: 08:30 - 16:30
Wednesday and Friday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Open consultation hours
FROM 01.07.2023:
Due to the high workload, we are currently only able to offer advice by prior appointment.
You can reach us during business hours by phone (05361 28 28 27) and by e-mail(ema@stadt.wolfsburg.de).
Thursday: 12:30 - 17:30
The open consultation hours take place in rooms D125.
Youth Division
Social Services Department
Pestalozziallee 1a
38440 Wolfsburg
Telephone: 05361 28-2827
Fax: 05361 28-2990
E-Mail: EMA@stadt.wolfsburg.de
In urgent cases, you can reach the on-call service of the Social Services Department outside service hours 365 days a year via the Wolfsburg police:
Heßlingerstraße 27
38440 Wolfsburg
Telephone: 05361 4646215
If parents are unable to ensure the care and upbringing of their children for health or social reasons, foster families are a great opportunity for the child concerned.
We are therefore looking for committed families and couples who are willing to take children into their family for a short or longer term.
At this point we would like to give you an initial overview of the different types of foster families.
For further information, please contact us by phone or e-mail.
What forms of foster care are there?
- Permanent care: Children need a long-term home in a foster family.
- On-call care: Children up to around 12 years of age who cannot stay with their families due to an acute crisis situation are cared for in an on-call foster family for a short period of time until the family situation has been clarified.
- Short-term care: Children are placed in a short-term foster family for a period of up to one year until the family situation has stabilized (for example, if the parents are undergoing inpatient therapy) or until longer-term prospects have been clarified.
- Host families: Host families offer unaccompanied foreign minors a place to live. Among other things, they support the young people in developing a perspective, learning the language and building a social environment.
Contact us
The youth welfare office in your place of residence is responsible for you as an interested party/applicant.
For further information, please contact:
Youth Division
Foster children and adoption service
Pestalozziallee 1a
38440 Wolfsburg
Your contact person:
Ms. Ehlers
Town Hall D, Room 102
Telephone: 05361 28-1478
Fax: 05361 28-2990
jeanine.ehlers@stadt.wolfsburg.de
Ms. Engel
Town Hall D, Room 101
Phone: 05361 28-1477
Fax: 05361 28-2990
E-Mail: christiane.engel@stadt.wolfsburg.de
Mrs. Krücken
Town Hall D, Room 102
Telephone: 05361 28-1475
Fax: 05361 28-2990
E-mail: nadine.kruecken@stadt.wolfsburg.de
Ms. Thäsler
Town Hall D, Room 101
Phone: 05361 28-1476
E-mail: kim.thaesler@stadt.wolfsburg.de
Ms. Sobczak
Town Hall D, Room 103
Phone: 05361 28-1028
Fax: 05361 28-2990
E-mail: simone.sobczak@stadt.wolfsburg.de
Mr. Kleine (Head of Department)
Town Hall D, Room 106
Phone: 05361 28-2544
Fax: 05361 28-2990
E-mail: alexander.kleine@stadt.wolfsburg.de
If necessary, please leave your name and telephone number on the answering machine.
We inform and advise you on domestic, international and stepchild adoptions. Once a (domestic) adoptive child has been placed, we provide you with ongoing advice throughout the adoption process.
The aim of adoption placement is to find a suitable family for a child. The focus of the adoption service's work is on the welfare of the child and therefore respect for their individual needs. The task is to place the children with the most suitable adoptive applicants.
Adoption is intended to give the child a sense of security and affection in the new family while respecting their own biography.
Adoption applicants have no legal claim to the placement of a child.
If you have been adopted and are looking for your family of origin, we will support you in your "search for clues".
We can also help you if you gave your child up for adoption a long time ago and would like to make contact.
You can also contact us if you are expecting a child, are in a difficult life situation and are considering giving your child up for adoption.
Contact our
Youth division
Foster children and adoption service
Pestalozziallee 1a
38440 Wolfsburg
Please note: Due to the consistently high number of applicants from Wolfsburg citizens, we do not accept adoption applicants from outside Wolfsburg.
Contact person
Mrs. Ehlers
Town Hall D, Room 102
Telephone: 05361 28-1478
Fax: 05361 28-2990
E-mail: jeanine.ehlers@stadt.wolfsburg.de
Mrs. Krücken
Town Hall D, Room 102
Phone: 05361 28-1475
Fax: 05361 28-2990
E-mail: nadine.kruecken@stadt.wolfsburg.de
- Child Welfare Endangerment Report Form
- Reporting child endangerment
- Flyer "Entrance Management
- Foster Child and Adoption Service Brochure
City of Wolfsburg
Youth Division - Social Services
Pestalozziallee 1a
38440 Wolfsburg
Telephone: 05361 28-2827
E-Mail: Geschaeftsbereich.Jugend@stadt.wolfsburg.de