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Accessibility statement

Information on the accessibility of this website in accordance with Section 9b NBGG (Lower Saxony Equal Opportunities for Disabled Persons Act) and on related contact options.

This accessibility statement applies to https://www.wolfsburg.de.

As a municipality, we strive to make our website and mobile applications accessible in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0) implementing Directive (EU) 2019/882 of the European Parliament and of the Council.

The accessibility requirements are derived from paragraphs 3 (1) to (4) and 4 of BITV 2.0, which was issued on the basis of section 12d BGG.

This largely corresponds to the standard of the "Web Content Accessibility Guidelines 2.1" (WCAG 2.1 to Level AA).

Feedback and contact details

If you encounter barriers on our pages, miss something or want to point out errors or obstacles to us, please feel free to contact us by e-mail onlinekommunikation@stadt.wolfsburg.de, by phone 05361 28-1652

Preparation of the declaration

The preparation of this statement was carried out on 12.08.2022. The assessment is based on a self-assessment. Based on this review, the website is only partially compliant with the aforementioned requirements because of the following issues. Some content is not accessible.

PDF documents and forms

Not all PDF files on the website are accessible. In the future, newly posted files should be created in accessible version and older ones should be replaced by such.


Links to external applications or web presences outside of www.wolfsburg.de may lead to content that is not accessible.


Not all videos have subtitles. Old files are not subtitled, but newly posted videos are posted with subtitles.

Sign language / easy language videos

Currently, no videos in sign language are available on www.wolfsburg.de. The production of the first videos in sign language on various topics is planned from October 2022. The same applies to translations into easy/simple language.

Audio files

Not all audio files have audio descriptions. Old audio files do not have audio descriptions. Newly posted files should have audio descriptions.


If you do not receive satisfactory answers from the above contact option, you can apply to the conciliation board, set up at the state representative for people with disabilities in Lower Saxony, to initiate conciliation proceedings in accordance with the Lower Saxony Disability Equality Act (NBGG).
The conciliation board according to section 9 d NBGG has the task of settling disputes between people with disabilities and public bodies of the state of Lower Saxony, on the subject of accessibility in IT. The conciliation procedure is free of charge. No legal counsel needs to be involved.

You can contact the conciliation office directly at:

Phone: 0511 120-4010
E-mail: schlichtungsstelle@ms.niedersachsen.de

By using this function, you agree that the data may also be transferred to third countries, outside the European Economic Area, without an adequate level of data protection (especially USA). It is possible that authorities may access the data without any legal remedy. You can revoke your consent at any time. Further information: Privacy policy