Accessibility statement
Introduction
Information on the accessibility of this website in accordance with Section 9b of the Lower Saxony Disability Equality Act (NBGG) and on how to contact us.
This declaration on accessibility applies to www.wolfsburg.de
As a municipality, we strive to make our website and mobile applications accessible in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Accessible Information Technology Ordinance (BITV 2.0) for the implementation of Directive (EU) 2019/882 of the European Parliament and of the Council.
The accessibility requirements are set out in sections 3 (1) to (4) and 4 of BITV 2.0, which was issued on the basis of section 12d BGG.
This largely corresponds to the standard of the "Web Content Accessibility Guidelines 2.1" (WCAG 2.1 to Level AA).
Feedback and contact details
If you encounter barriers on our pages, miss something or want to point out errors or obstacles to us, please feel free to contact us by e-mail onlinekommunikation@stadt.wolfsburg.de, by phone 05361 28-1652
Preparation of the declaration
This declaration was updated on February 14, 2025. The assessment is based on a self-assessment. Based on this review, the website is only partially compliant with the aforementioned requirements due to the following points. Some content is not accessible.
These aids are already available to you
Eye-Able assistance software
On our website, we offer you the Eye-Able assistance software from Web Inclusion GmbH. This software is used to improve the accessibility of the website. By using Eye-Able, you can customize the web interface according to your own needs.
To enable you to make these adjustments, please read the following explanation of the assistance software.
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Read the explanation of the Eye-Able assistance software here
First steps
You can open EyeAble by clicking on the button shown on the right-hand side of the page.
The corresponding menu can also be opened using the keyboard shortcut "ALT 1".
All functions can also be controlled using the keyboard. For instructions, use the key combination "ALT F1".
After clicking on the button, the menu with the display of the Eye-Able functions opens 
Basic information about the assistance software can be found at the top right by clicking on the symbol with the i 
After clicking on the symbol with the i, a window with the name "Info page" opens. There you will find FAQ help, mail support and an overview of shortcuts and tips 
By clicking on the "FAQ Help" button, you will be directed to the Eye-Able website. There you will find the Help Center 
Explanation of the individual functions
Save settings:
You have the option of saving all the individual settings you have made below.
Font size adjustment:
Here you first have the option of setting the font size in levels from 1 to 15 so that it is easy for you to read
Advanced font size adjustment functions:
By clicking on "More settings", you can use sliders to adjust the zoom, font size, line, word and character spacing, as well as text alignment
Contrast mode:
Here you have the option of adjusting the font and background colors for optimum contrast
Activate blue filter:
Here you have the option of adjusting the color intensity to make it easier on the eyes
Night mode:
With night mode, you set the contrast to a level that is easy on the eyes
Read website aloud:
This screen reader reads out the website or individual content. It is operated using the mouse or keyboard
Color weakness:
Here, all colors are adjusted by an algorithm to compensate for color weaknesses, such as a red-green weakness
Hide images:
All images on the website or in this tool are hidden
More functions:
Advanced settings such as automatic blue filter, a larger mouse pointer or switching off animations and sounds can be made here.
Reset everything:
Of course, you also have the option of resetting all the settings you have made. Simply click on this button
Videos in sign language
Six videos in sign language are currently available at www.wolfsburg.de. These videos have been created using the municipal sign language avatar.
The range of videos in sign language will be expanded in the near future.
Restrictions/not yet accessible content
iFrames
iFrames are not integrated barrier-free
PDF documents and forms
Older PDF documents that were created before the current accessibility guidelines came into force may not be accessible. These are to be gradually replaced by accessible PDF documents or deleted if necessary. Newly uploaded files should be created in an accessible version in future.
Links
Links to external applications or web presences outside of www.wolfsburg.de may lead to content that is not accessible.
Videos
Not all videos have subtitles. Old files are not subtitled, but newly uploaded videos are uploaded with subtitles. Where necessary and appropriate, audio descriptions are or will be added.
Easy/simple language
We are currently working on translations into easy/simple language.
Audio files
Many audio files already have audio descriptions. Old audio files may not have audio descriptions. Newly uploaded files should be provided with audio descriptions.
Other notes
Arbitration
If you do not receive satisfactory answers from the above contact option, you can apply to the conciliation board, set up at the state representative for people with disabilities in Lower Saxony, to initiate conciliation proceedings in accordance with the Lower Saxony Disability Equality Act (NBGG).
The conciliation board according to section 9 d NBGG has the task of settling disputes between people with disabilities and public bodies of the state of Lower Saxony, on the subject of accessibility in IT. The conciliation procedure is free of charge. No legal counsel needs to be involved.
You can contact the conciliation office directly at:
Phone: 0511 120-4010
E-mail: schlichtungsstelle@ms.niedersachsen.de