Frequently asked questions
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Registration and residence regulations
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How are the refugees distributed among the municipalities?
The State Reception Authority of Lower Saxony (LAB) distributes Ukrainian refugees to the municipalities of Lower Saxony.
The distribution is based on the Königstein Key - with an estimated 1 million refugees, Wolfsburg would have to take in 1,500 people.
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Do refugees have to register?
Registration only takes place if the refugees express a need for protection, in particular if they request assistance in the form of accommodation and social benefits.
Persons who do not require benefits within the scope of visa-free entry or the regulation on permitted stay according to Section 99 of the Residence Act are only registered with an application for protection according to Section 24 of the Residence Act.
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Where do refugees have to register and sign in?
The registration of refugees takes place after making an appointment at the Foreigners' Registration Office.
Appointment:
Email: auslaenderstelle@stadt.wolfsburg.de
Adress:
Stadt Wolfsburg
Rathaus A
Porschestraße 49
38440 Wolfsburg
Subsequently, registration takes place at the Residents' Registration Office.
Appointment:
Online appointment booking
Phone: 115Adress:
Stadt Wolfsburg
Rathaus B
Room 015
Porschestraße 49
38440 WolfsburgPlease bring an interpreter with you to the registration.
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Can refugees move to another municipality after registration?
When applying for a residence permit, a fictitious certificate is issued which serves as proof of legal residence in Germany.
Both the fictitious certificate and the subsequent residence title are restricted to the area of the city of Wolfsburg.
A change of residence is then no longer permitted.
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Where must unaccompanied minor refugees be registered?
All unaccompanied minors belong to the care area of the Youth Welfare Office and must be reported there immediately.
The Social Services Department in the Youth Division takes care of the reception and care of unaccompanied minor aliens (UMA). They are accompanied in all areas of life and are usually cared for in special inpatient youth facilities run by independent youth welfare organisations.
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Soziale DienstePestalozziallee 1a
38440 WolfsburgConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wedneyday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00Open consultation hour:
Tuesday: 08:30 - 16:30
Thursday: 08:30 - 17:30In urgent cases you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via
Polizei Wolfsburg
Heßlinger Straße 27
38440 WolfsburgPhone: 05361 4646215
Phone: 05361 28-2827
Email: ema@stadt.wolfsburg.de -
Where will the arriving refugees be accommodated in Wolfsburg?
The arrival centre in Heinenkamp serves as the first point of contact.
The people are first accommodated in municipal accommodation. Then, if possible, they are placed in residential accommodation. The city takes care of allocation and renting.The Wolfsburg housing associations Neuland and Volkswagen Immobilien provide support and housing for the city.
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How are the refugees distributed among the municipalities?
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Work and support services
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Where do refugees get financial support?
Refugees can apply for financial support from the social welfare office.
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Which services are covered by the social welfare office?
The basic benefits under the Asylum Seekers' Benefits Act (Asylbewerberleistungsgesetz) include, in particular, covering the needs for food, accommodation, heating, clothing, health care and household durables and consumer goods. (Accommodation and heating only in the case of decentralised accommodation - self-rented accommodation).
In addition, benefits are granted to cover the personal needs of daily life as well as benefits in case of illness.
In the event of illness, the medical and dental benefits required for the treatment of acute illnesses and pain conditions, including the provision of medicines and dressings, are granted in accordance with Section 4 of the Asylum Seekers' Benefits Act.
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What does adequate housing mean in the context of social assistance benefits?
If you would like to rent a flat and receive social assistance benefits, please bear in mind that only adequate housing is covered by the social welfare office. Adequacy depends on the number of persons, the size of the flat and the rent:
Persons Apartment size Rent 1 50 square metres 540,10 Euro 2 60 square metres
654,50 Euro 3 75 square metres
778,80 Euro 4 85 square metres
907,50 Euro 5 95 square metres
1.038,40 Euro 6 105 square metres
1.163,80 Euro 7 115 square metres
1.289,20 Euro 8 125 square metres
1.414,60 Euro 9 135 square metres
1.540,00 Euro 10 145 square metres
1.665,40 Euro 11 155 square metres
1.790,80 Euro 12 165 square metres
1.916,20 Euro
Before you rent a flat, please have the rent certificate (German) filled out and present it to your responsible case worker.
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Are refugees allowed to work in Germany?
You will be registered as a war-displaced person at the Foreigners' Registration Office. After your data has been recorded there, you will receive a residence permit for two years.
With this residence permit, you are allowed to work. However, you are generally not allowed to move to another city. You must live in Wolfsburg.
Contact:
Email: auslaenderstelle@stadt.wolfsburg.de.
- Інформація про варіанти консультацій (Ukrainian)
- Контакти Федеральне агенство зайнятості (Ukrainian)
- реєстраційний формуляр (Ukrainian)
- форма регистрации (Russian)
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Where can refugees get advice on the recognition of their qualifications?
The Jobcenter Wolfsburg offers refugees counselling and support on the path to recognition of their qualifications.
Contact:
Iwona Lubanska
Phone: 05361 4649-379
EmailOlga Abramchenko
Phone: 05361 4649-255
EmailFurther information on the website of the Wolfsburg Job Centre (German, Ukrainian)
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Do refugees or asylum seekers have to pay broadcasting fees?
Refugees or asylum seekers living in shared accommodation are exempt from paying the broadcasting fee.
Germany has independent radio, television and online services provided by ARD, ZDF and Deutschlandradio. They report free of economic and political influences. All the people together pay money for this. This is called the broadcasting fee.
One person per home must pay the broadcasting fee.
Some people can be exempted from paying. For example, if they receive benefits under the Asylum Seekers' Benefits Act or other social benefits. An application must be made for exemption from the broadcasting fee.
Flyer "Information on the broadcasting fee for asylum seekers and persons entitled to asylum" (German)
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Where do refugees get financial support?
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Children, Youth and Family
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Who helps with parenting issues?
Educational counselling centre
The educational counselling centre provides advice on parenting issues, child development issues, anxiety/behavioural problems, clarification and coping with personal and family-related problems.
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Beratung
Erziehungsberatungsstelle WolfsburgBraunschweiger Straße 12
38440 WolfsburgPhone: 05361 28-1161
Email: erziehungsberatungsstelle@stadt.wolfsburg.dewww.wolfsburg.de/en/leben/jugend/die-erziehungsberatungsstelle-wolfsburg (German)
Consultation hours:
Monday: 08:30 - 18:00
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 14:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00
Open consultation hours:Monday: 16:00 - 18:00
Thursday: 11:00 - 12:00
Social Services
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Soziale DienstePestalozziallee 1a
38440 WolfsburgConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00Open consultation hours:
Tuesday: 08:30 - 16:30
Thursday: 08:30 - 17:30In urgent cases, you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via
Polizei Wolfsburg
Heßlinger Straße 27
38440 WolfsburgPhone: 05361 4646215
Phone: 05361 28-2827
Email: ema@stadt.wolfsburg.de -
Do refugee Ukrainian children have to go to school in Germany?
Yes. In Germany, all children are required to attend school from the age of 6. As soon as you have registered in Wolfsburg, your children must attend a school. We would like to explain to you how your child can get a school place.
Please do not register with a school yourself. You can get a school place through the central school advisory service of the city of Wolfsburg.
Please fill out the form (German, Ukrainian, Russian) aus and hand it in at the City Hall of Wolfsburg. The colleagues from the school counselling service will contact you. Together we will look for a school place for your child.
Children in 1st - 4th grade
Children aged 6 to 10 attend a primary school. It is possible to register your child for the all-day school and the joint lunch. Participation in the all-day programme is free of charge. The costs for lunch can be covered by the social welfare office. You can apply for this at the Social Welfare Office with your responsible contact person.
Children and young people from grade 5
Children and young people from grade 5 onwards attend a secondary school. But before your child attends a school, you will receive an invitation from the Step-by-Step project. The colleagues will ask you for an interview: they will talk to you about the previous schools and your child's language skills. Together we will find a suitable school for your child.
As a rule, we offer all children between the ages of 11 and 18 the chance to take part in the Step-by-Step project. This project gives them the opportunity to arrive in peace and quiet and to get to know the German school system. Support in language acquisition is also offered, as well as psychological support if needed. The length of stay in the project varies and is determined individually for each child. Afterwards, your child will transfer to a secondary school.
In Germany, there are different types of secondary schools. All school-leaving qualifications can be obtained at the respective schools and admission to the gymnasiale Oberstufe can be obtained. In Wolfsburg, the grammar schools, the comprehensive schools and the vocational grammar schools offer a gymnasiale Oberstufe with grades 11 to 13. The Abitur (general higher education entrance qualification) can be obtained here. It is possible to transfer there after the 10th grade.
Contact:
Mrs. Deutges
Mrs. ZadvornovaPhone: 05361 28-1129
Email: schulberatung@stadt.wolfsburg.deConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00 -
Wo gibt es Angebote für Kinder und Jugendliche?
The Youth Development Department of the Youth Division offers children from the age of 6, adolescents and young adults in Wolfsburg a wide range of opportunities for active leisure activities. The offers are mostly free of charge and children and young people can have a say in what is done in many places.
We want to "give youth space"!
- Flyer "Angebote für Kinder (6 - 12 Jahre)"
- Flyer "Angebote für Jugendliche"
- JugendRaumGeben
- Facebook-Kanal "JugendRaumGeben"
- Instagram-Kanal "JugendRaumGeben"
Contact:
For mothers/grandmothers with younger children (1 to 6 years), the multi-generation house offers a toddler group.
листівка "Дитячі групи В будинку кількох поколінь Для матерів/бабусь-біженців та їхніх дітей від 1 до 6 років" (Ukrainian) -
Where can pregnant women get support?
Baby visitation service
The baby visitation service is a free outreach counselling service for families with newborns.
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Prävention
Frühe HilfenSeilerstraße 3
38440 WolfsburgPhone: 0151 72605963 oder 0151 72109387
Email: babybesuchsdienst@stadt.wolfsburg.deConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00
Flyer: Baby visitation service
Family support
Family counselling is a free counselling service during pregnancy and the first year of the baby's life, and beyond if needed.
Accompaniment, support and counselling around the baby and the new life situation.Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Prävention
Frühe HilfenSeilerstraße 3
38440 WolfsburgPhone: 0151 72109387
Email: nicolle.langer@stadt.wolfsburg.deConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00 -
Where can refugees get information on child day care?
The staff of the Early Childhood Education Department advise and support refugees on all aspects of child day care, parental contributions, support in day care and parental allowance.
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Frühkindliche Bildung
KindertagesbetreuungPestalozziallee 1a
38440 WolfsburgPhone: 05361 28-2824
Email: kindertagesbetreuung@stadt.wolfsburg.deConsultation hours:
Tuesday: 08:30 - 15:30
Thursday: 08:30 - 15:30Flyers and things to know:
- Питання та відповіді для батьків з України - денний догляд за дітьми віком від 0 - 6 років (Ukrainian)
- догляд за дітьми від 1 року: дитячий мінісадок (Ukrainian)
- Project bridge (German)
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Materials on children's rights and best interests
- Talking about war with children (German)
- Розмова з дітьми про війну (Ukrainian)
- Как говорить с детьми о войне (Russian)
- After the crisis: children help to heal (German)
- Після кризи: Як допомогти дитині зцілитися (Ukrainian)
- После кризиса: Как помочь детям исцелиться (Russian)
- Age-appropriate trauma reactions (German)
- 9Ознаки психологічної травми в дітей різного віку (Ukrainian)
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Who helps with parenting issues?
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Health
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What vaccinations are offered for refugees?
The vaccination centre at CongressPark Wolfsburg offers vaccinations for refugees from Ukraine. The offer is aimed at children and adults who have no or incomplete vaccination protection against tetanus/diphtheria/pertussis/poliomyelitis or measles/mumps/rubella. It is important to note that a lack of vaccination documentation is considered "unvaccinated" according to the State Health Office.
Vaccination against measles/mumps and rubella is particularly important for children and adolescents, because according to the Measles Protection Act, they must provide proof of measles protection before attending day-care facilities and schools.
When and where is vaccination carried out?
Impfzentrum CongressPark
Heinrich-Heine-Straße
38440 Wolfsburg
Monday - Friday: 13:00 - 15:00
It is not necessary to make an appointment in advance; there may be waiting times.
What vaccination is offered?
- Combination vaccinations against tetanus, diphtheria, pertussis and poliomyelitis
Boostrix Polio® vaccine
from 3 years
- Combination vaccinations against measles, mumps and rubella
Priorix Tetra® vaccine
from 9 months
- Combination vaccinations against tetanus, diphtheria, pertussis and poliomyelitis
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Where can refugees get vaccinated against Corona?
Here, refugees can get vaccinated against COVID-19:
Impfzentrum CongressPark
Klieverhagen 50
38440 WolfsburgMonday - Friday: 09:00 - 19:00
Vaccination is possible without an appointment.
ІНФОРМАЦІЙНИЙ СПИСОК Для вакцинації проти COVID-19
- Where are Corona test centres and Corona vaccination stations located in Wolfsburg?
- Where can I find information about tuberculosis?
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What vaccinations are offered for refugees?
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Public transport
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Public transport
From 01.06. to 31.08.2022, refugees can purchase a 9 Euro ticket.
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Public transport
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Information for Ukrainian drivers
Ukrainian vehicles must be registered and insured in the name of the owner in Germany.
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Language
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Where can I get in touch if I would like to help with interpreting?
People who speak Ukrainian or Russian and would like to help interpret, please fill out this form.
You will then be contacted if needed.
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Where can refugees learn German?
The Volkshochschule Wolfsburg offers German courses.
People who are interested in taking a German course should fill out the language course interest form and send it to:
or
Stadt Wolfsburg
Bildungshaus/VHS Wolfsburg
Hugo-Junkers-Weg 5
38440 WolfsburgThe Adult Education Centre will then contact the persons promptly.
Online German courses
- Deutschkurse im vhs-Lernportal (Aufgabenbeschreibung unter anderem auf Russisch)
- Learn German for free with Deutsche Welle
- App Deutschtrainer A1 des Goethe-Instituts
- Refugee Phrase Book (Russisch)
- Online-Plattform Deutsch lernen (Baden-Württemberg) (Russisch)
- Deutschheft zum Deutschlernen (Russisch)
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Where can I get in touch if I would like to help with interpreting?
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Offers of help and donations
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How can I help and where can I register?
Offers of support from the population can now be posted on the online marketplace (German).
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How can I recognise serious offers of help?
The city warns against dubious fundraisers. "If you want to donate, you should turn to the reputable aid organisations," advises city councillor Monika Müller. "Only then is it guaranteed that your donations will reach where they are needed."
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Where can I drop off donations in kind in Wolfsburg?
Donations in kind for expected refugees can be handed in at the DRK Wolfsburg. The donations are accepted by volunteers from the local DRK associations.
A warehouse is available for storage at Borsigstraße 7, 38446 Wolfsburg.
Donations in kind can be handed in at the following times:
Monday: 9:30 - 14:30
Tuesday: 9:30 - 14:30
Wednesday: 13:00 - 18:00
Thursday: 9:30 - 14:30
Friday: 9:30 - 14:30The warehouse will be closed on Thursday 26 and Friday 27 May 2022.
Before you hand in your donations, please find out, which donations are still needed or which are currently not being accepted (German).
Volunteers who would like to help with the acceptance of donations or with sorting are welcome to contact the warehouse of the DRK Wolfsburg directly (phone: 05361 8906317) or via the online registration (German).
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I can offer housing for Ukrainian refugees. Who should I report this to?
Offers of accommodation can be reported here:
Phone: 0151 16207404
Email: ukrainehilfe@stadt.wolfsburg.de -
What counselling services are available for volunteers?
Counselling volunteers in the context of children, adolescents and families in the educational counselling centre:
Citizens of Wolfsburg who volunteer to accompany refugees or who have taken in families as host families have the following counselling hours at their disposal
Monday: 16:00 - 18:00
Thursday: 13:30 - 15:00Pre-registration via the office (phone: 05361 28-1161) would be desirable to reduce waiting times.
Counselling for volunteers with the target group of adults is provided by the Health Division:
Social Psychiatric Service
Open consultation hours: Thursday: 14:00 - 17:00
Phone: 05361 28-2040
In addition, there are offers for free online training for volunteers in refugee work from the Netzwerk für traumatisierte Flüchtlinge in Niedersachsen e. V. (NTFN).
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How can I bring my family here from Ukraine?
The city of Wolfsburg asks citizens to refrain from privately organised transfers of Ukrainian refugees to Wolfsburg.
Journeys to the war zone are too dangerous, and transports from the border regions should be left to experienced refugee aid organisations. Care and accommodation in the municipalities can be organised in the best possible way for the refugees if it is coordinated.
In this regard, the city of Wolfsburg works closely with the State Reception Authority of Lower Saxony (LAB), which has been assigning Ukrainian refugees to the municipalities since this week.
With a central allocation by the LAB, it is possible to allocate accommodation according to need, so that a more timely and uncomplicated allocation can take place. This means that the refugees can be offered safe accommodation more quickly, where they can recover from their terrible experiences.
At the moment, various departments of the city administration are working hard together with the aid organisations to create both short-term and long-term accommodation options.
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How can I help and where can I register?
Contact, contact points and advice
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Counselling in Russian
Integration Department of Stadt Wolfsburg
Mr. Ali
Rathaus B, Zimmer B 222
Porschestraße 49
38440 WolfsburgPhone: 05361 28-2992
Email: suliman.ali@stadt.wolfsburg.de -
Clothing and other basic equipment
Free clothing:
DRK Kleiderkammer
Walter-Flex-Weg 12
38440 WolfsburgPhone: 05361 51010
Email: kleiderkammer@drk-wolfsburg-mitte.deOpening hours:
Monday - Thursday: 12:00 - 14:00Caritas Kleiderkammer
Antonius-Holling-Weg 8 + 10
38440 WolfsburgPhone: 05361 89009-0
Email: caritas@wolfsburg.deOpening hours:
Monday: 09:00 - 12:00
Tuesday: 09:00 - 12:00 und 14:00 - 16:00
Wednesday: 09:00 - 12:00 und 14:00 - 16:00
Thursday: 09:00 - 12:00 und 14:00 - 16:00
Free clothing, hygiene items, over-the-counter medicines, baby items and much more:
DRK Halle
Borsigstraße 7
38446 WolfsburgPhone: 05361 890631
Email: borsigstrasse@drk-wolfsburg.deOpening hours:
Monday - Friday: 09:00 - 14:30 -
Psychological help
In acute psychiatric crises and more severe psychiatric illnesses, the Social Psychiatric Service of the City of Wolfsburg helps.
Contact:
Stadt Wolfsburg
Geschäftsbereich Gesundheit
Sozialpsychiatrischer DienstPhone: 05361 28-2040
www.wolfsburg.de/rathaus/stadtverwaltung/05-gesundheit/sozialpsychiatrischer-dienst (German)
Consultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 15:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 16:30
Saturday, Sunday and public holiday: 10:00 - 18:00Open consultation hours (without appointment):
Thursday: 14:00 - 17:00
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Further contact points
Church District Social Work South
Diakonisches Werk Kirchenkreis Wolfsburg-WittingenJenaer Straße 39B
38444 WolfsburgPhone: 05361 8918141
Fax: 05361 8918149
Email: dw.wolfsburg@evlka.dewww.kirche-wolfsburg-wittingen.de (German)
Refugee Social Work South
Diakonisches Werk Kirchenkreis Wolfsburg-WittingenSamlandweg 17
38440 WolfsburgPhone: 05361 8938007
Fax: 05361 8938009
Mobile: 0175 6507226
Email: fluechtlingsarbeit.wolfsburg@evlka.dewww.kirche-wolfsburg-wittingen.de (German)
ProIntegration
Diakonisches Werk Wolfsburg e. V.
IntegrationsfachdienstHallesche Straße 26c/d
38444 WolfsburgPhone: 05361 773980
Fax: 05361 375182
Email: pro-integration@diakonie.wolfsburg.de
Integration Centre "MeiNZ"
Dessauer Straße
38444 WolfsburgPhone: 05361 773777
Fax: 05361 375182
Email: pro-integration@diakonie.wolfsburg.dewww.diakonie-wolfsburg.de/prointegration (German)
Refugee Aid Wolfsburg
Samlandweg 15
38440 WolfsburgPhone: 05361 8986643
Fax: 05361 8986665
Email: fluechtlingshilfewolfsburg@wolfsburg.dewww.fluechtlingshilfe-wolfsburg.de (German)
Integration Department
Stadt WolfsburgPorschestraße 49
38440 WolfsburgPhone: 05361 28-2672
Fax: 05361 28-2645
Email: integrationsreferat@stadt.wolfsburg.dewww.wolfsburg.de/integrationsreferat (German)
Protestant Family Education Centre
Kirchenkreises Wolfsburg-WittingenAn der Christuskirche 3a
38440 WolfsburgPhone: 05361 89333-10
Fax: 05361 89333-28
Email: info@fabi-wolfsburg.dewww.kirche-wolfsburg-wittingen.de (German)
Marriage, Family and Life Conuselling Centre
Kirchenkreises Wolfsburg-WittingenLaagbergstraße 50
38440 WolfsburgPhone: 05361 13162
(Tuesday: 13:00 - 15:00 | Wednesday: 12:00 - 14:00 | Thursday: 10:00 - 12:00)
Outside these hours, an answering machine is switched on.Email: lebensberatung.wolfsburg@evlka.de
www.lebensberatung-wolfsburg.de (German)
Telephone counselling
PO Box 10 10 22
38410 WolfsburgPhone: 05361 398722
Email: telefonseelsorge.wolfsburg@evlka.de
Social psychiatric service
Stadt Wolfsburg
Geschäftsbereich GesundheitRosenweg 1a
38446 WolfsburgPhone: 05361 28-2040
Email: sozialpsychiatrischerdienst@stadt.wolfsburg.dewww.wolfsburg.de/krisendienst (German)
General Social Service/Entrance Management
Stadt Wolfsburg
Geschäftsbereich Jugend - Soziale DienstePestalozziallee 1a
38440 WolfsburgPhone: 05361 28-2827
Fax.: 05361 28-2990
Email: EMA@stadt.wolfsburg.dewww.wolfsburg.de/asd (German)
Youth counselling Wolfsburg
Lessingstraße 27
38440 WolfsburgPhone: 05361 279027
Email: team@jugendberatung-wolfsburg.dewww.jugendberatung-wolfsburg.de (German)
Dialog e. V.
Goethestraße 59
38440 WolfsburgPhone: 05361 8912300
Email: dialog@wolfsburg.dewww.dialog-wolfsburg.de (German)
Psychosocial Working Group Wolfsburg
www.psag-wolfsburg.de (German)
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Support for pregnant women
Babybesuchsdienst
Baby Visitation Service
The baby visitation service is a free outreach counselling service for families with newborns.
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Prävention
Frühe HilfenSeilerstraße 3
38440 WolfsburgPhone: 0151 72605963 oder 0151 72109387
Email: babybesuchsdienst@stadt.wolfsburg.deConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00
Family counselling
Family counselling is a free counselling service during pregnancy and the first year of the baby's life, and beyond if needed.
Accompaniment, support and counselling around the baby and the new life situation
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Prävention
Frühe HilfenSeilerstraße 3
38440 WolfsburgPhone: 0151 72109387
Email: nicolle.langer@stadt.wolfsburg.deConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00 -
Suspicion of human trafficking or sexual exploitation
The last few months make it clear how unstable peace is in the world - also in Europe.
On the way across the saving borders, a new danger awaits the refugees: criminal organisations, but also private individuals, try to exploit the plight of the fleeing people.
Women and children are often left to fend for themselves and are threatened with sexual exploitation, among other things.
In recent days, we have received reports in various media about the sexual exploitation of refugee women. Often, the refugee women were offered "cheap earnings opportunities with accommodation" or "cheap accommodation with the possibility of earning quick money".
The placement of women and children in private accommodation is a great support, which is also provided in Wolfsburg.
If you are currently helping people from Ukraine to find accommodation on your own initiative, we would like to ask you to be particularly attentive in the placement process. It is very important that the names and addresses of these accommodations are known and documented and that all arrivals are registered first. Especially in the case of services such as those described above, helpers should ask critical questions and maintain contact with the refugee women and children.
The following counselling centres can help with questions or suspicions:
SOLWODI Niedersachsen e. V. - Beratungsstelle Braunschweig
Bernerstraße 2
38106 BraunschweigPhone: 0531 4738-112
Fax: 0531 4738-113
Emergency mobile: 0177 4225333
Email: braunschweig@solwodi.deKobra – Koordinierungs- und Beratungsstelle gegen Menschenhandel e. V.
P.O. Box 91 05 55
30425 HannoverPhone: 0511 2157822–0
Fax: 0511 2157822–9
Email: info@kobra-hannover.de -
Families, women and children and pregnant women in need
Social Services
Contact:
Stadt Wolfsburg
Geschäftsbereich Jugend
Abteilung Soziale DienstePestalozziallee 1a
38440 WolfsburgConsultation hours:
Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 12:00
Thursday: 08:30 - 17:30
Friday: 08:30 - 12:00Open consultation hours:
Tuesday: 08:30 - 16:30
Thursday: 08:30 - 17:30In urgent cases, you can reach the on-call service of the Social Services Department outside of service hours, 365 days a year, via
Police
Polizei Wolfsburg
Heßlinger Straße 27
38440 Wolfsburg
Phone: 05361 4646215
Phone: 05361 28-2827
Email: ema@stadt.wolfsburg.de
Further information
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Links
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"germany4ukraine" help portal
Official information on accommodation, basic topics (entry, work, children, state aid, and so on) as well as medical care in Germany. -
Information from the Federal Ministry of the Interior and Home Affairs (BMI)
Questions and answers on entry from Ukraine (German) -
Information from the Federal Office for Migration and Refugees (BAMF)
Questions and answers on entering Ukraine and staying in Germany -
Information from the Federal Foreign Office
Current situation in Ukraine (Ukrainian, Russian and German) -
Lower Saxony Ministry of the Interior and Sport
War in Ukraine - Questions and Answers -
Federal Employment Agency
Help for refugees from Ukraine -
Nationales Zentrum Frühe Hilfen - Counselling and information for families from Ukraine
Counselling and information for families from Ukraine -
Lower Saxony Ministry for Social Affairs, Health and Equality Ukraine
Information for refugee women and helpers (Ukrainian and German) -
Leaflet of the Federal Office for Migration and Refugees (BAMF)
Leaflet on the admission procedure for Jewish immigrants from Ukraine (German)
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"germany4ukraine" help portal