The Single Point of Contact has existed throughout Europe since 2010. As an intermediary, it takes over the necessary steps so that you can quickly start with your "service". It enables central processing from a single source and can provide feedback on the status of the procedure. This applies to the procurement of permits, registrations or official certificates.
The Single Point of Contact provides information on:
- Requirements, procedures, formalities
- contact details of the competent authority
- names associations and organizations that can help
However, in-depth and qualified advice remains the task of the competent authority.
Furthermore, the single point of contact coordinates the applications and ensures that they are processed quickly by the competent authorities.
The procedure can be handled completely electronically via the Lower Saxony service provider portal:
www.dienstleisterportal.niedersachsen.de (opens in a new window).
Further information about the Single Point of Contact in Germany can be found on the Internet at:
www.Einheitlicher-Ansprechpartner-Deutschland.de (opens in a new window)
or www.point-of-single-contact.de (English language - opens in a new window))
You can find your Single Point of Contact in other European countries via the central portal of the European Commission www.eu-go.eu (opens in a new window)