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Lost and Found

  • General information

    Lost and Found Rights:

    Lost property rights can be claimed when the found object is handed in. Ownership of the lost property can be acquired if the owner does not contact us within the retention period (6 months). Lost property that is not returned to either the finder or the owner is put up for auction.

    Found license plates are to be handed in to the police or the registration office.

  • Requirements

    • Keys, glasses, umbrellas, worn clothing (hats, gloves, scarves) are not recorded.
    • in case of found documents, the owners are automatically notified in writing. Therefore, it is recommended to wait one to two weeks before applying for replacement documents.

  • Fees

    When the lost property is collected (by the owner/finder), administrative fees will be charged. These are dependent on the residual value of the lost property.

  • Deadlines

    Turning in a lost property: immediately

    Institutions (Phaeno, Badeland, Autostadt, Real, bus companies, etc.) usually hand in the collected lost and found to the lost and found office every four weeks.

    Retention period: 6 months

  • Contact

    Citizen Services

    City Hall B, Room 011

    Tel.: 05361 28-1234
    Fax: 05361 28-2090

    E-mail to the lost and found office

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