Citizen Services

Perhaps you are one of the lucky ones who have decided to tie the knot. Or are you in a dispute with your neighbor because he mows his lawn on Sunday mornings? For all matters relating to these and many other topics, Citizens' Services is your central point of contact at the town hall.

• Contact

  City of Wolfsburg
  Citizen services
  City of Wolfsburg
  Porschestrasse 49
  38440 Wolfsburg

  Telephone: 05361 28-1234
  * nationwide at local rates from the German landline network

  E-mail: servicecenter@stadt.wolfsburg.de

• Opening hours

  General opening hours of the citizen services

  Monday and Tuesday: 08:30 - 16:30
  Wednesday and Friday: 08:30 a.m. - 12:00 p.m.
  Thursday: 08:30 h - 17:30 h

  Anyone planning to visit Bürgerdienste in the registration and vehicle registration office must make an appointment via the online appointment system or via the Service Center (public authority call number 115).

• Citizen services (residents, vehicle registration, driving license office)

  We offer information and services on the following topics:

  • Residents' registration office
  • Vehicle registration
  • Driver's license office

  • Online appointment allocation - The fast and convenient way to your desired appointment
• Public order office (security, weapons, fishing, trade, traffic, elections, events)

  We offer information and services on the following topics:

  • Security and order
  • Lost and Found
  • Weapons
  • Hunting
  • Fishing
  • Crime Prevention
  • Funerals
  • Explosive ordnance disposal
  • Trade announcements
  • Restaurants
  • Weekly markets
  • Moonlighting
  • Money Laundering Prevention
  • Events
  • Meetings
  • Road Traffic Authority
  • Fine
  • Municipal regulatory service
  • Housing emergency
  • Current elections
• Registry office and immigration office (marriage, birth, death, certificates, immigration, naturalization)

  Here you will find information on the following topics:

  • Marriage
  • Birth
  • Death
  • Office for Foreigners
• Environmental Office (environmental, climate, immission protection, water, waste, Agenda 21)
  • Lower waste authority
  • Lower nature conservation authority
  • Lower water authority
  • Lower soil authority
  • Climate protection
  • Immission control
• Veterinary Office (food monitoring, meat hygiene, animal welfare, animal diseases)

  Here you will find information on the following topics:

  • Food monitoring
  • Meat Hygiene
  • Animal welfare
  • Animal diseases
  • Animals in travel
  • Rendering
  • Home page of the Veterinary Office
• Service Center (information of all kinds, guide through the jungle of authorities)

  The Service Center is your guide through the jungle of authorities!

  The Service Center of the City of Wolfsburg offers you telephone information about the city administration and the services offered. Many of your questions and concerns can be answered and resolved quickly here. If necessary for your request, the Service Center will send out forms or arrange appointments with the responsible department.

  • Further information on the Service Center and authority number 115
• Single point of contact (processing when performing a service activity)
  

  All procedures and formalities required to take up and exercise a service activity can be handled via the "Single Point of Contact" institution.

  • Read more information about the "Single Point of Contact" here